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Concierge Lectures


MEMBER BENEFIT ONLY.

Our webinar series features Continuing Education Units (CEUs) for the benefit of our busy dentist members - new professionals and seasoned dentists alike. EDIC webinars are FREE and limited to member insureds. If you wish to have this cost-saving benefit, apply to become an EDIC member.


EDIC is an ADA CERP Recognized Provider.

ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.

Need CEUs Today?

Available Courses Below Ready to View and Test

Webinars can be taken at your convenience throughout the year. EDIC webinars earn you 2 CEUs per course, except where otherwise noted.


Recent Lectures

Concepts and Misconceptions from Dental School

This program is primarily directed to recent or relatively recent graduates from dental school programs. During the four long years of dental school, the student must learn, absorb and retain an enormous amount of information from many different departments, some of which may have differing opinions with regards to their particular subjects and specialties. With the large volume of information presented, it is easy to recognize that confusion may arise once the student becomes a practitioner. This lecture will explore a number of areas in clinical dentistry where some of these confusions or misconceptions have led to patients filing complaints against the provider and how those situations could have been avoided.

Learning Objectives:

  • Identify common areas of confusion in clinical dentistry
  • Apply strategies to prevent patient dissatisfaction and complaints
  • Analyze real-world cases of patient complaints

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Archived Lectures

BORID to Tears

Avoid practice interruption and intervention by BORID. Presentation and discussion of the rules, regulations and requirements of the Massachusetts Board of Registration in Dentistry (BORID) including: compliance with applicable rules and regulations; procedural primer for actions before the BORID; understanding risk management, safety and licensing issues; proper record-keeping; and informed consent.

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Contract Reading
(No CEU credit for this course)

FOR VIEWING ONLY – NO EARNED CEUs

An EDIC LIVE Student Webinar Contracts: Can You Read Their Language? What Every New Dentist Needs to Know
This course will provide an overview of employment contracts, their relationship with the employment-at-will doctrine, and important provisions contained therein. For example, we will cover non-compete agreements, employee misclassification, arbitration provisions, termination clauses, and appropriate performance measures. We will also discuss the pitfalls of not carefully reviewing—and negotiating—employment agreements prior to entering into them. This course is designed for dentists opening their first practice, joining another dentist’s practice, or looking to make a career move.

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Dental Guilt

Being a doctor can be hard. Training to be a doctor was hard. It seems you should be grateful for all the opportunities you've been given, but when does it stop being hard? Dentistry is a tough career choice. The exacting nature of the work we do; the high ethical, moral, and legal standards and the expectations we set for ourselves can feel like a load too heavy to carry at times. Dental guilt is the resulting feeling when expectations and reality do not reconcile. In life, we know that sometimes the universe has a mind of its own, despite our best efforts. With teeth, don't we owe ourselves that same grace?

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Dental Trauma and Other Pediatric Emergencies

We will all inevitably face a case of dental trauma for one of our patients, whether we work in a hospital center, in a pediatric office, or a school. Having a systematic approach is the key to a thorough exam and successful outcome. Unfortunately, we also know that most incidents of suspected physical abuse remain unreported due to lack of provider confidence in assessment and executing the reporting process. All providers can benefit from insight into the approach to dental trauma and confronting difficult situations. The presenter, Jordan Telin, DDS, is a Pediatric Dentist, EDIC Ambassador, and an EDIC Insured.

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Early Orthodontic Intervention: When to Refer Young Patients and Why!

This fast-paced lecture will help you understand many of the issues that necessitate early orthodontic consultation and treatment for children. Case examples will be presented and an efficient evaluation that you complete in just minutes will be shown.

Learning Objectives:

  • Reinforce the importance of early diagnosis and treatment for certain orthodontic problems
  • Understand the tremendous value of an early panoramic radiograph
  • Identify basic orthodontic issues efficiently in your day-to-day practice

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Getting Patients to Understand and Accept Periodontal Treatment

Having worked in a private periodontal office for over 20 years, Dr. Sheldon found gaining case acceptance for periodontal treatment to be a significant challenge due to the often-symptomless nature of the disease. Patients struggle to see the urgency, requiring us to communicate effectively and empathetically. Dr. Sheldon has been pivotal in our success, providing innovative tools and verbiage to convey the risks and need for treatment. His advocacy and commitment to the latest treatments have built his stellar reputation. We aim to share strategies to improve case acceptance through effective communication, patient education, and teamwork.

LEARNING OBJECTIVES:

  • Attach emotion to diagnosis for treatment acceptance.
  • Educate patients on periodontal disease and its impacts.
  • Utilize tools to highlight the importance of treatment and maintenance.

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Introduction to Financial Statements

The purpose of this lecture is to initiate a foundation and introduction to finance and accounting while becoming familiar with terms and the ability to evaluate trends and utilize useful basic equations. This course will give you an outline on how to perceive and evaluate value in entrepreneurship/business and will act as a starting point for those who have little to no background.

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Selling Dentistry and Risk Management

Health creation partnerships rarely result in the misunderstandings that lead to legal actions that can plague a disease management relationship. When you focus your energy on the creation process any necessary dentistry becomes a requested result of the partnership, not the “product” you sell. You get to choose - Health Creation or Disease Management – will you engage in process and get asked to do dentistry as a result or engage in product and sell dentistry?

    Learning Objectives:
  • See the difference between Health Creation and Disease Management
  • Select process or product as the focus of their professional career
  • Make dentistry a result of what they have to sell rather than the ting they “DO”

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Sustainability in Dentistry

As the world's awareness and action towards climate change comes into focus, many look to what they can do on an individual level to reduce their carbon footprint. But in dentistry, the question is, can sustainability exist in a dental practice? Understanding what components of a dental practice lend to the greatest environmental impact will help us better identify what we can do in our practices to promote sustainability. The presenter, Mike Mayr, DMD, is a General Dentist, EDIC Board Liaison, EDIC Ambassador, EDIC Young Dentist Advisory Committee Member, and an EDIC Insured.

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Your Career Pathway: When is the Right Time for the Next Step?

Your dental career is filled with many important decisions. Should you own a practice or just earn a strong income as an associate? If you want to be the boss, then should you buy or start from scratch? Would you like to own multiple practices? Do you dream of being a speaker, mastering an aspect of dentistry, and educating your colleagues? Dentists are quite fortunate to be able to take their careers down multiple potential paths, but that means we are faced with the tough question: when is the right time for the next step?

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Build Your Risk Management Muscles: A 4-Part EDIC Boot Camp

How to Avoid a Lawsuit and Safeguard Your Reputation

This 4-part series will teach, by examining actual dentist professional liability claims, how risk management is a vital tool in reducing your malpractice exposures. We will examine claims that involve failure to diagnose a condition or disease, incomplete records, lack of informed consent, treatment mishap, poor after-treatment management, and equipment failure. By learning risk management best practices, you are doing your best to reduce the risk of lawsuits and safeguard your professional reputation.

CEUs Earned: 1/2 credit per 30 minute Part in the "Boot Camp" series. Take All 4 Parts: Earn 2 CEUs and a 3-Year Risk Management Discount on your premium!*

Part I: Why EDIC Pays Claims: Failure to Diagnose Condition or Disease

Presenter: Katie Panikian, EDIC Risk Manager/Chief Risk Officer
Description: This 30-minute risk management boot camp will examine claims involving failure to diagnose a condition or disease. We will discuss the standard of care, recordkeeping, patient noncompliance, and referrals to specialists, among other topics, and offer recommendations on how to avoid similar claims.

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Part II: Why EDIC Pays Claims: Incomplete Records and Lack of Informed Consent

Presenter: Katie Panikian, EDIC Risk Manager/Chief Risk Officer and Kristen Clarke, EDIC Claims Representative
Description: This 30-minute risk management boot camp will examine claims involving incomplete records and lack of informed consent. We will discuss the informed consent process, how and what to document, correcting records, and informed refusal, among other topics, and offer recommendations on how to avoid similar claims.

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Part III:Why EDIC Pays Claims: Treatment Mishap and Poor After-Treatment Manage

Presenters: Katie Panikian, EDIC Risk Manager/Chief Risk Officer and Doug Kalata, EDIC Claims Manager
Description: This 30-minute risk management boot camp will examine claims involving treatment mishap and poor after-treatment management. We will discuss negligence, the standard of care, how to explain negative outcomes, and abandonment, among other topics, and offer recommendations on how to avoid similar claims.

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Part IV:Why EDIC Pays Claims: Equipment Failure

Presenter: Katie Panikian, EDIC Risk Manager/Chief Risk Officer
Description: This 30-minute risk management boot camp will examine claims involving equipment failures. We will discuss organizational and operator controls, injection injuries, monitoring equipment failures, responding to emergencies, and swallowing and aspirating foreign objects, among other topics, and offer recommendations on how to avoid similar claims.

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