Our webinar series features Continuing Education Units (CEUs) for the benefit of our busy dentist members - new professionals and seasoned dentists alike. EDIC webinars are FREE and limited to member insureds. If you wish to have this cost-saving benefit, apply to become an EDIC member.

EDIC is an ADA CERP Recognized Provider.

ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at

Need CEUs Today?

Available Courses Below Ready to View and Test

Webinars can be taken at your convenience throughout the year. EDIC webinars earn you 2 CEUs per course, except where otherwise noted.

Recent Webinars

Best Practices in Endodontics – Define Your Risk

While endodontic treatment is a predictable procedure, it involves many areas that have potential to create complications. This webinar will review these challenges and ways to avoid and deal with them.

    Learning Objectives:
  • To recognize standards of care in endodontics
  • To review endodontic treatment complications
  • Explain method to avoid complications
  • To understand the role of consent in endodontic treatment
  • To review outcomes and causes of endodontic relation litigation

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Build Your Risk Management Muscles: A 4-Part EDIC Boot Camp

How to Avoid a Lawsuit and Safeguard Your Reputation

This 4-part series will teach, by examining actual dentist professional liability claims, how risk management is a vital tool in reducing your malpractice exposures. We will examine claims that involve failure to diagnose a condition or disease, incomplete records, lack of informed consent, treatment mishap, poor after-treatment management, and equipment failure. By learning risk management best practices, you are doing your best to reduce the risk of lawsuits and safeguard your professional reputation.

CEUs Earned: 1/2 credit per 30 minute Part in the "Boot Camp" series. Take All 4 Parts: Earn 2 CEUs and a 3-Year Risk Management Discount on your premium!*

Part I: Why EDIC Pays Claims: Failure to Diagnose Condition or Disease

Presenter: Katie Panikian, EDIC Risk Manager/Chief Risk Officer
Description: This 30-minute risk management boot camp will examine claims involving failure to diagnose a condition or disease. We will discuss the standard of care, recordkeeping, patient noncompliance, and referrals to specialists, among other topics, and offer recommendations on how to avoid similar claims.

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Part II: Why EDIC Pays Claims: Incomplete Records and Lack of Informed Consent

Presenter: Katie Panikian, EDIC Risk Manager/Chief Risk Officer and Kristen Clarke, EDIC Claims Representative
Description: This 30-minute risk management boot camp will examine claims involving incomplete records and lack of informed consent. We will discuss the informed consent process, how and what to document, correcting records, and informed refusal, among other topics, and offer recommendations on how to avoid similar claims.

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Part III:Why EDIC Pays Claims: Treatment Mishap and Poor After-Treatment Manage

Presenters: Katie Panikian, EDIC Risk Manager/Chief Risk Officer and Doug Kalata, EDIC Claims Manager
Description: This 30-minute risk management boot camp will examine claims involving treatment mishap and poor after-treatment management. We will discuss negligence, the standard of care, how to explain negative outcomes, and abandonment, among other topics, and offer recommendations on how to avoid similar claims.

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Part IV:Why EDIC Pays Claims: Equipment Failure

Presenter: Katie Panikian, EDIC Risk Manager/Chief Risk Officer
Description: This 30-minute risk management boot camp will examine claims involving equipment failures. We will discuss organizational and operator controls, injection injuries, monitoring equipment failures, responding to emergencies, and swallowing and aspirating foreign objects, among other topics, and offer recommendations on how to avoid similar claims.

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Attendees will earn a 1/2 credit for each 30 minute Part.
*EDIC typically offers a 2-Year Risk Management Discount on premium. To be eligible for a 3-Year Risk Management Discount, you must take all 4 Parts of this Lecture Series.

Archived Webinars

"Risk Factors and Treatment Planning to Minimize Peri Implantitis and Implant Failures"

Dental Implants are now recognized as the preferred treatment plan of choice for both patients and clinicians to replace missing dentition. Current research has identified Risk Factors which may pose medical and medication-related factors reducing long term success for dental implants. This seminar will highlight these newly recognized factors along with more historic reasons for Peri-Implantitis and Implant Failures.

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“Pediatric Dentistry for The Dentist and Team” The Standard of Care in Treating Children

In this course, designed for dentists and their staff, Dr. Weiss will share pearls of pediatric dentistry wisdom for working with patients from age one and above and their parents! Participants will receive information on the standard of care for pediatric dental clinical techniques including infant oral health care, prevention, behavior guidance, restorative treatment, and caries control. Innovations in treatment, pulp therapy, and much more will be presented! This presentation will give you and your team valuable tools to effectively treat children of all ages. By the end of the webinar, participants will see how treating children of all ages can be a benefit to their practice! Practitioners are encouraged have their clinical teams attend. Learn how to work together to treat children while minimizing work-related stress to make your practice even greater!

Learning objectives:

  • Know the standard of care for pediatric procedures
  • Create optimal conditions for treating children and teens in your practice
  • Understand behavioral approaches to challenging or anxious patients
  • Add new procedures to the armamentarium of the general dentist

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“The New Standard in Eye Safety Practice” (a Problem and a Solution)

This session will review the most up-to-date best practices and changes to eye safety standards in dentistry based on experimental work highlighting the established new ANSI Z87.62 standard. Due to the length of this presentation, only 1 CEU is provided.

    Learning Objectives:
  • Understand what bottom gaps are and how to provide the best eye protection for both provider and patient.
  • Learn what is coming from ANSI and the ADA regarding improvements to eye and face protection standards in dentistry.
  • New ANSI Z87.62 standard
  • Review of the most current best practices and changes associated with eye safety in dentistry

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234 CMR 5.00 - Standards and Requirements for Licensees of the Massachusetts Board of Registration in Dentistry

The objective of this webinar is to generate awareness of the standards and requirements that licensees of the Board must comply with in the practice of dentistry in the Commonwealth of Massachusetts.

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Achieving Excellence with Direct Posterior Composite Restorations

Clinical success with direct posterior composite restorations is the result of an informed utilization technique, superior adhesive performance, composite resin selection and a light curing protocol. The aim of this course will be to increase awareness of directed techniques to control polymerization shrinkage and associated stress. Curing protocols for posterior direct composite restorations will be discussed. Advantages of using contemporary resins and composite placement techniques will be illustrated. The importance of restoring enamel and dentin separately as two distinct substrates will be analyzed.

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Best Practices In Prosthodontics

  1. Review the different types of prosthodontic cases in the everyday practice.
  2. Identify the most common complications in fixed, removable and implant prosthodontics.
  3. Determine best communication practices with the dental laboratory.
  4. Increase awareness on most common malpractice claims in the field and how to prevent them.
  5. View Course

Care for the Lesbian, Gay, Bisexual and Transgender (LGBT) Patient

Not all LGBT patients are getting standard care in the dental setting. And YOU could be the cause. Attendees will learn :

  1. Be able to assess the needs of the LGBT community
  2. Learn why this affects you
  3. Learn how to apply this knowledge clinically
  4. Become an awesome provider!

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Caries Risk Assessment and Management in COVID era – Practical Tools

  1. Understand the new paradigm of dental caries and its impact on caries risk assessment and management
  2. Be familiar with the new concepts of caries management including non-operative caries management and selective caries excavation
  3. Understand the role on non-operative caries management to support non-aerosol generating dental care.

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Case Study: Medicare Fraud


Fraud Allegations Against the Health Care Provider: A Personal Experience

Currently, over 100 million individuals have their health insurance provided by Medicare and Medicaid. With the implementation of Obamacare these numbers are on the rise. At the same time, the numbers of audit and fraud investigations being launched against health care providers are soaring.

This presentation will allow attendees to experience first-hand, exactly what it is like to be indicted on a "B" Felony health care fraud charge.

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Contemporary concepts of adhesion

This presentation will review the state of the art in resin-based adhesion to tooth structure. It will describe the three fundamental steps required for bonding resins to dentin, and the four current strategies for employing these fundamental steps. The advantages, disadvantages, clinical performance, and potential problems of each approach will be discussed. Information will be provided on the latest option for bonding to tooth structure, the universal adhesives.

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COVID-19 Impact on Infection Control

At the conclusion of the webinar, attendees should be able to:

  • Comprehend current status of COVID-19 and SARS-CoV-2 infections
  • Describe application of standard precautions as the foundation of infection prevention
  • Comprehend recommended transmission-based precautions associated with controlling airborne pathogens
  • Understand the most recent CDC and OSHA updates for infection control in dental settings

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Dental Ethics in the Workplace

How practicing with a sound ethical basis can lead to a more satisfying practice as well as limiting your involvement in the judicial process. Attendees will also gain a better understanding of how to better incorporate the five ADA Ethical Principles into their practice.

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Dental Local Anesthesia: Potential Risks and Risk Mitigation A Clinician’s Guide

This course is designed to reacquaint the provider with a review of the known risks and complications of dental local anesthesia and the courses of action necessary to mitigate the known risks.

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Dental Practice Legal Obligations and Liabilities During COVID-19

Get answers or advice to your COVID-19 questions from dental malpractice defense attorney specialists. Attorneys John Bagley, Brian Heermance, and Christopher Martin from Morrison Mahoney will discuss coronavirus-related dentist malpractice, liability, and risk management questions. (Presented 04/13 and 4/20).

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Dentistry's Answer to Medical Longevity: Why it's time for a paradigm shift?

Attendees will learn

  • why dentists need to embrace practicing geriatric dental medicine
  • essential treatment planning considerations
  • and how we can hope to achieve this paradigm shift in clinical practice.

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Diagnosing Orthodontic Problems

Learning Objectives: • Recognition of developing malocclusion • Interceptive treatment for guidance of dental development • Identify and Treatment objectives for malocclusion in the permanent and post permanent dentition

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Diagnosis and Management of Oral Cancer

Course Description: The objective is to understand the diagnosis process and benefits of early detection in the management of the oral cancer patient

Learning Objectives: Participants should learn how to perform an adequate oral cancer screening, obtain early diagnosis and provide prompt referral for patients with oral cancer or history of oral cancer

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Endodontics for the GP, What I Wish I Knew as a General Dentist

At the conclusion of the webinar attendees should be able to: • Have knowledge of necessary examination and testing to arrive at a proper pulpal and periapical diagnosis. • Assess the degree of difficulty in treating a tooth and relate that to their current level of expertise. • Use their knowledge of endodontic anatomy to help determine what teeth should be treated versus referred.

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FBI Health Care Fraud Program and Dental Fraud Investigations

NOTE: This webinar references a 5 minute YouTube video that is NOT included as part of the recorded webinar. The link to that video is I-Team Small Smiles Investigation.

Learning Objectives:

  1. Discussion of the FBI’s Health Care Fraud Program initiatives and priorities.
  2. Review of current and emerging health care fraud schemes.
  3. Discussion of how dental fraud cases are received, investigated, and brought to successful conclusions.

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Forensic Dentistry: An Overview and How It Falls into Private Practice

Why should a private practice care about forensic dentistry? This course is an overview of what forensic dentistry is all about and how it can pertain to a private practice. Dentists should understand how forensic dentistry aids in the identification of individuals and how it helps discover abuse among all ages. Every dentist should understand the forensic implications associated with their practice. Proper recordkeeping also avoids civil litigation.

Learning Objectives:

At the conclusion of the course, the participant should be able to:

  • Understand a basic overview of forensic dentistry and a dentist’s role in forensic investigations.
  • Understand the important role of dentists in maintaining accurate dental records to be used in civil or criminal legal proceedings.
  • Identify the standard of care for recordkeeping.
  • Implement appropriate recordkeeping protocols to avoid civil litigation.
  • Understand how to comply with law enforcement involved in forensic investigations and court orders for records.

WARNING: This course contains photos, descriptions, and discussion of death, violent death, and dead bodies. Viewer discretion is advised.

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HIPAA & Cyber Security Training

This course reviews practical aspects of HIPAA compliance, including risks a dental practice may face as well as how to mitigate those risks.

Learning Objectives:

After taking this course, a participant will be able to understand:

  • What is HIPAA and why s/he needs to know it
  • What is Protected Health Information
  • What’s included in the Notice of Privacy Practices and a HIPAA Compliance Manual
  • The identities and roles of the Privacy Officer and Security Officer
  • Common HIPAA compliance (and cybersecurity) issues and how a practice’s on-site-specific policies can mitigate them

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Increasing Access to Oral Health Services for Individuals with Disabilities: If Not You, Who?

To provide the clinician with the knowledge, techniques and confidence to treat this most medically and dentally under-served population.

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Infection Control and Guidance and the Aerosolized Pandemic

Learning Objectives:
To Understand:

  1. Federal infection control guidelines
  2. CDC guidance and changes
  3. State of Massachusetts requirements
  4. Implementation of the compliance program
  5. Consequences of non-compliance

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Informed Consent and Record Keeping – How They Can Help You Render Better Care to Your Patients and Keep You Safe

Most practitioners believe the worst thing in the world that can happen to them is to be sued for professional malpractice. It is not! It is much worse to be sued for malpractice, render treatment that does not fall below the standard of care, AND STILL LOSE THE SUIT! How can this happen? Actually, there are several ways in which this can occur. One way is by simply failing to give proper informed consent to a patient. Attorneys are using informed consent counts to get patients a verdict in otherwise defensible cases. Even if a defendant dentist is not found to be negligent in the treatment standard of care, he or she can be found negligent on informed consent which gives the jury the opportunity to award a potentially large verdict. A second way in which a dentist can lose a lawsuit while rendering treatment that does not fall below the standard of care is by failing to properly document a patient’s record. If the record can’t show the decision making process a dentist goes through in difficult treatment diagnosis situations, the dentist can’t defend his or her treatment.

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Management of Medical Emergencies in the Dental Practice

At the conclusion of the course, the participant should be able to

  • Identify predisposing factors and learn appropriate preventative measures
  • Develop an effective emergency action plan
  • Implement basic emergency medications, equipment, and their uses
  • Understand how to prevent, diagnose, and manage common medical emergencies encountered in a dental office
  • Appropriate discharge plan for patients who encountered emergencies

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Mind-Body Professionalism

Professionalism is often conceived as a weaving of cognitive and experiential approaches in a way that seems straightforward

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Open Wide: Oral Manifestations of Systemic Diseases

The mouth is the mirror to the body. In this webinar, explore the oral manifestations of systemic diseases. Learn how to identify signs of common bodily conditions, understand the connection between oral and systemic health, and implement an interdisciplinary approach to treating patients.

Learning Objectives:

    At the conclusion of the course, the participant should be able to:
  • Develop a streamlined technique for a head and neck examination
  • Understand the telltale oral signs of common systemic diseases
  • Explore the connection between oral and systemic health

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Oral Health and Dental Treatment for the Pregnant Patient

This course will present the physiology of pregnancy as well as oral manifestations that may be encountered at this time in a woman’s life. Many myths regarding dental treatment for the pregnant patient will be discussed. Emphasis will be placed on the consensus statement produced by an expert workgroup meeting convened by the Health Resources and Services Administration in collaboration with the American College of Obstetricians and Gynecologists and the American Dental Association. Discussion will lend itself to the safety of common medications we prescribe during pregnancy and lactation. The effects of cigarette smoking, alcohol consumption, marijuana use and COVID-19 in pregnancy and while breastfeeding will be presented. The most current information regarding postpartum depression will be addressed.

Learning Objectives:

  • Understand the physiology of pregnancy with emphasis on periodontal and oral manifestations
  • Become familiar with dental treatment considerations as per the most current national consensus statement endorsed by the ADA and ACOG
  • Learn common medications prescribed by dental practitioners and their safety in pregnancy and breastfeeding
  • Understand the effects of cigarette smoking, alcohol consumption, marijuana use and COVID-19 in pregnancy and while breastfeeding
  • Recognize signs of postpartum depression so appropriate referrals can be made

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Oral Pathology Affecting Children and Adolescents

This course will focus on pathologic lesions of the oral soft and hard tissues that occur primarily in the pediatric and adloesscent age group, starting at birth. The format will be both in lecture form and as case presentations. Topics included will include 1) infectious diseases, 2) mucosal diseases including aphthous ulcerations, 3) soft tissue pathology 4) developmental/genetic diseases of teeth and 5) odontogenic and non-odontogenic neoplasms of children. Treatment modalities will be discussed as pertinent.

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Oral-Systemic Interaction: The Opportunities & Barriers for Advancing Healthcare

This course will educate participants about the current evidence related to how oral and system health interact. We will also discuss the implications for the delivery of care, not just in the future, but today. We will describe the opportunities and barriers for dentists to play a role in systemic healthcare of their patients.

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Periodontal Therapy as It Was...And as It Should Continue Into The Future

Retaining the natural dentition with advanced bone loss: a presentation of treated cases for over 40 years.

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Pharmacologic Management of Acute Dental Pain and the Prescription Opioid Epidemic

    Learning Objectives:
  • Review analgesic prescribing guidelines in connection with the effective management of acute dental pain.
  • Understand the origin of the prescription opioid epidemic and dentistry’s role in combating substance abuse.
  • Understand the risks of substance abuse and addiction associated with opioid analgesics.
  • Learn to identify and counsel patients at risk for substance abuse.
  • Understand how to counsel patients about the side effects, security, addictive nature and proper storage and disposal of controlled substances.
  • Understand the legal and ethical issues of prescribing appropriate quantities of controlled substances.
  • Understand the basic pharmacology and side effects of opioid and non-opioid analgesics.

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Picture Perfect

Digital photography is an integral component of your practice armamentarium. It is as important in patient intake as well as during the course of treatment. It can facilitate treatment planning, become part of the patient permanent record and showcase your before and afters. Digital photography is also an excellent communication tool with laboratories, specialists and in online marketing. Like any technical skill, it takes practice to master, but having the right tools, both in equipment and knowledge, will put you on the right path to get started.

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Practical Periodontics: A Review of Core Periodontal Concepts

Socket Preservation (Bone grafting methods and reasoning)
A review of various patterns of bone loss: Vertical vs. Horizontal. Gain a better perspective on various bone grafting procedures and a review of materials utilized in grafts.

Osseous Surgery/Crown Lengthening
A review in bone types 1-4, as well as bone morphology and histology. Participants will also receive a review on equipment utilized with different osseous surgeries from implants and extraction to pocket reduction. Basic review on flap design and suture techniques utilized for maximal esthetic consideration.

Periodontal Disease Classification (Reviews current periodontal classification from AAP)
A Review of basic and current classification of periodontal disease and prior treatment modalities as well as current trends in care.

Soft Tissue; CT Graft
A review of different types of connective tissue and basic histology and cellular components.

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Practicing Dentistry in the Time of COVID-19

Participants will learn about the very latest recommendations from local and national regulatory groups and dental organizations, get detailed information on what is needed for current and future practice and the possible future changes that dental practices will need to make in order to practice safely for all.
The recording presented here is the updated May 21st presentation of this topic.

Learning Objectives:
Participants will be able to integrate the following information at the completion of the Webinar;

  1. What should be done currently to maintain the dental office
  2. How to handle current emergent and urgent patients in the office
  3. When and how to use Teledentistry
  4. Tips on Incorporating Teledentistry in future practice
  5. Guidelines on opening the practice for elective procedures
  6. PPE for all procedures and staff
  7. Changes the office will need to make in order to be compliant
  8. How to phase in clinical procedures
  9. What the future possibilities are for a dental practice
  10. What we currently know about testing

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Pre-natal oral health care

Massachusetts Department of Public Health data demonstrates that women are much less likely to obtain oral healthcare during pregnancy than before pregnancy. The American Congress of Obstetricians and Gynecologists emphasizes that dental treatment is safe and desirable during pregnancy.

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Prosthetic Complications and Dental Implants

A distinction must be made between implant survival and implant success. Achieving long term esthetics and function can only be accomplished by proper communication between the surgical and restorative disciplines.

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Silver Diamine Fluoride: What Is Its Place in Oral Health Care?

Silver diamine fluoride (SDF) received FDA clearance in 2014 as a desensitizing agent to be used off label to arrest caries. In October 2016 it was awarded breakthrough therapy designation for caries treatment. This course will look at this recently-available treatment in the management of caries and help dentists incorporate this important technique into everyday practice.

Bio: She is a Professor, Chair and Postdoctoral Program Director in the Department of Pediatric Dentistry in TUSDM. Cheen Loo received her BDS and PhD from the University of Sydney, Australia. She completed her MPH and certificate in Pediatric Dentistry at Boston University and her DMD at Tufts University School of Dental Medicine (TUSDM). She is a Diplomat of the American Board of Pediatric Dentistry (ABPD). Dr. Loo is a fellow of the American Academy of Pediatric Dentistry and a member of the College of Diplomats of the American Board of Pediatric Dentistry and the Academy of Dental Education Association. She is a member of the Executive Committee of the Massachusetts Academy of Pediatric Dentistry and the Examination Subcommittee of the ABPD.

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The Grand Slam Early Years Of Private Practice

Have you ever thought to yourself, “If I had only known then what I know now?” Remember bumps, bruises and fiascoes during those early years?

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Treating with Plastic - the Limitations, Liabilities and Possibilities

This course will highlight the obstacles, pitfalls/liabilities and opportunities all dentists considering treating orthodontic issues with plastic appliances should be aware of.

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Treatment of Periodontal Diseases with Advanced Bone Loss, A 45 Year Evaluation

Dr. Pollack will discuss the many different periodontal therapies available to dentists when confronted with periodontal disease.

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Treatment Planning for Dental Implants: Clinical Factors to Consider for Success

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Trigeminal Neuralgia: An Electrifying Case Study

Craig Fontaine, with the assistance of Julie Dickinson, successfully defended a dental malpractice case in 2014 alleging the onset of trigeminal neuralgia after a root canal treatment. Plaintiff had asked the jury to award $2,900,000.00, and his appeal of the defense verdict was denied.

Atty. Craig Fontaine and Julie Dickinson will address Trigeminal Neuralgia: An Electrifying Case Study.

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Understanding Risk Management in Dental Practice: It Starts with Informed Consent

The course will review basic legal concepts such as criminal law vs. civil law and how the concepts of informed consent have evolved and expanded since 1900. Using actual cases that were filed against dentists, examples are shown of how this legal concept must be utilized in day-to-day practice and why it is so important for the provider and staff of each office to be knowledgeable of its many aspects to defend against potential patient complaints. First using modern case law studies, followed by several different scenarios, the extent to which patients must be informed about varying dental procedures will be explored, with emphasis placed on assuring each patient, as an individual, knows and understands what they are consenting to prior to treatment.

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Use of Cone Beam Computed Tomography (CBCT) in Implant

Learning Objectives:

  • Understand the advantages of the use of CBCT in Implant dentistry
  • Radiographic appearance of the normal anatomy
  • Identify the different anatomical landmarks we need to avoid in Implant dentistry Case presentation
  • Advantages 3D imaging compared to 2D imaging
  • Normal anatomy in 3D imaging
  • Variations of Anatomy/ Pathologies in 3D imaging
  • Implant treatment planning using CBCT
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