What steps should I take when receiving a lawsuit from a patient or a notice from the licensing board?

Here are the recommended steps to take when receiving a lawsuit from a patient or a licensing board notice:

  1. Immediately contact EDIC to report the case and send the paperwork;
  2. Don’t discuss the claim or issues with the patient, attorney, licensing board representative or anyone other than your insurance company or an attorney they assign;
  3. Keep the clinical record safe and DO NOT ALTER ANY RECORDS;
  4. Do not initiate any research or investigation into the issues;
  5.  Maintain perspective – this happens.

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