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	<title>EDIC - Dental Malpractice Insurance Blog</title>
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	<managingEditor>info@edic.com</managingEditor>
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	<pubDate>Tue, 16 Dec 2008 17:36:50 CST</pubDate>
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		<title>Customer Service</title>
		<link>http://www.edic.com/Blog/index.cfm?CommentID=1</link>
		<description><![CDATA[
		
		<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><font face="Times New Roman" size="3">EDIC &amp;ndash; We are a &amp;ldquo;By Dentists For Dentists Company&amp;rdquo;. That being said, we place a high premium on customer service. When it comes to personal services, claims handling, and risk management, we feel we are the best in the dental malpractice insurance industry.&amp;nbsp; </font></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt">&amp;nbsp;</p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><font face="Times New Roman" size="3">How important is customer service and aggressive claims handling to you? Should EDIC just focus on the lowest possible rate or should we hold ourselves to a higher standard? Here is an example: </font></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt">&amp;nbsp;</p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><font face="Times New Roman" size="3">Since our inception, we have never settled a case without the consent of the dentist. In many cases we could have settled claims for much less money. However, defending a dentist&amp;rsquo;s reputation is paramount to our company. When a Dentist has done nothing wrong according to expert opinions, we will spend whatever it takes to clear his or her good name. What do you think?</font></p>
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		<a href="http://www.edic.com/Blog/index.cfm?CommentID=1">Comments (1)</a>
		<hr size="1" noshade="noshade" />

		
		
		
		
		(<a href="mailto:mike@insuranceforum1.com" class="commentFontLink">Insurance Forum</a>  - [<a href="http://www.insuranceforum1.com" target="_blank" class="commentFontLink">URL</a>]
         <span  class="commentFontLink">on 16-Dec-08</span>) Hi Edic, I also sent you an e-mail. I am starting an online insurance community website and I would like to exchange links with your site. I think we will both benefit from this by getting more visitors and ranking higher in the search engines. Please get back to me when you have a chance.<br /><br />Mike<br /><a href="http://www.insuranceforum1.com">Insurance Forum</a><br />www.Insuranceforum1.com<p></p>
		
		
		
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		<category><![CDATA[EDIC Customer service]]></category>
		

		<author> (New User)</author>
		<pubDate>Thu, 26 Jun 2008 14:22:00 CST</pubDate>
		<comments>http://www.edic.com/Blog/index.cfm?CommentID=1&#35;comments</comments>
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