EDIC Blog

EDIC – We are a “By Dentists For Dentists Company”. That being said, we place a high premium on customer service. When it comes to personal services, claims handling, and risk management, we feel we are the best in the dental malpractice insurance industry. 

How important is customer service and aggressive claims handling to you? Should EDIC just focus on the lowest possible rate or should we hold ourselves to a higher standard? Here is an example:

Since our inception, we have never settled a case without the consent of the dentist. In many cases we could have settled claims for much less money. However, defending a dentist’s reputation is paramount to our company. When a Dentist has done nothing wrong according to expert opinions, we will spend whatever it takes to clear his or her good name. What do you think?