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	<title>My Blog</title>
	<link rel="alternate" type="text/html" href="http://www.edic.com/blog/" />
	<modified>2008-06-26T02:29:19Z</modified>
	<tagline>My Blog</tagline>
	<id>tag:www.edic.com,2008:00</id>
	<generator url="http://www.blogfusion.com/" version="4.0">BlogFusion</generator>
	<copyright>Copyright (c) 2008, My Blog</copyright>
	
 

	<entry>
		<title>Customer Service</title>
		<link rel="alternate" type="text/html" href="http://www.edic.com/blog/index.cfm?CommentID=1" />
		<modified>2008-06-26T02:29:19Z</modified>
		<issued>2008-06-26T02:22:00Z</issued>
 		<id>tag:www.edic.com,2008:1</id> 
		<created>2008-06-26T02:22:00Z</created>
		<summary type="text/plain"><![CDATA[EDIC â¬ We are a "By Dentists For Dentists Company"and place a high premium on customer service]]></summary>
		<author>
			<name>My Blog</name>
			<url>http://www.edic.com/blog/</url>
			<email>info@edic.com</email>
		</author>
			
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		<![CDATA[<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><font face="Times New Roman" size="3">EDIC &amp;ndash; We are a &amp;ldquo;By Dentists For Dentists Company&amp;rdquo;. That being said, we place a high premium on customer service. When it comes to personal services, claims handling, and risk management, we feel we are the best in the dental malpractice insurance industry.&amp;nbsp; </font></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt">&amp;nbsp;</p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><font face="Times New Roman" size="3">How important is customer service and aggressive claims handling to you? Should EDIC just focus on the lowest possible rate or should we hold ourselves to a higher standard? Here is an example: </font></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt">&amp;nbsp;</p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><font face="Times New Roman" size="3">Since our inception, we have never settled a case without the consent of the dentist. In many cases we could have settled claims for much less money. However, defending a dentist&amp;rsquo;s reputation is paramount to our company. When a Dentist has done nothing wrong according to expert opinions, we will spend whatever it takes to clear his or her good name. What do you think?</font></p>
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		</content>
	</entry>

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